Privacy Policy

Last updated: August 9, 2026

1. Introduction

This Privacy Policy explains how StreamKing IPTV (“StreamKingIPTV.Com,” “we,” “us,” or “our”) collects, uses, stores, and protects personal information when you visit our website, contact us, or purchase and use our IPTV subscription services.

By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described here, please do not use our website or services.

2. Information We Collect

We collect only the information reasonably necessary to operate our website, process orders, provide customer support, maintain account information, and deliver our services.

2.1 Information You Provide

• Contact information: Your name, email address, WhatsApp number, phone number, or other contact details you voluntarily provide through our website, contact forms, or support channels.
• Order information: Information associated with your purchase, including the selected IPTV subscription plan, subscription duration, number of devices, and service activation information.
• Service credentials: Account or activation information that we generate or provide to you when necessary to access your purchased service.
• Support information: Information you provide when contacting our support team, including messages, troubleshooting details, and information about your device or IPTV application.

2.2 Payment Information

Payments may be processed through third-party payment providers, including PayPal, card payment processors, or other available payment gateways. Payment providers may collect and process payment information according to their own privacy policies and terms.

We do not intentionally store complete payment card numbers or security codes on our own servers. Where applicable, payment information is handled directly by the relevant payment processor.

2.3 Technical Information

When you access our website or use our services, certain technical information may be collected automatically. This may include:

• IP address
• Browser type and version
• Device type and operating system
• IPTV application or app version, where applicable
• Connection and diagnostic information
• Website usage and security logs
• Date and time of access

This information may be used to maintain website functionality, troubleshoot technical issues, improve security, and help us detect suspicious or fraudulent activity.

3. How We Use Your Information

We may use the information we collect for the following purposes:

• Order processing: To process and manage your IPTV subscription purchase.
• Service activation: To activate your subscription and provide the information necessary to access your purchased service.
• Customer support: To respond to questions, troubleshoot problems, and provide technical assistance through available support channels.
• Payment processing: To facilitate payments and communicate with payment service providers when necessary to complete a transaction.
• Fraud prevention: To identify suspicious transactions, prevent abuse, and protect our website, customers, and services.
• Service communications: To send important messages relating to your subscription, account, payments, maintenance, service availability, or technical issues.
• Website security: To monitor and protect our website against unauthorized access, malicious activity, abuse, and other security threats.
• Service improvement: To understand how our website and services are used and improve their performance, usability, and reliability.
• Legal compliance: To comply with applicable laws, regulations, legal processes, or legitimate requests from authorized authorities.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to maintain sessions, remember preferences, support website functionality, improve performance, and help protect the website from abuse.

Some cookies may be necessary for the website or shopping functions to operate correctly, while others may be used for analytics or preferences.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality or performance of some parts of the website.

We do not sell personal information obtained through cookies to third parties.

5. Analytics and Website Performance

We may use analytics, performance, security, or similar technologies to understand website traffic, identify technical problems, measure performance, and improve the user experience.

Where third-party analytics or similar services are used, those providers may process information according to their own privacy policies and applicable terms.

6. How We Share Information

We do not sell your personal information. We may share limited information with third parties when reasonably necessary to operate our website, process transactions, provide services, or comply with legal obligations.

This may include:

• Payment providers: To process payments, verify transactions, and prevent payment fraud.
• Hosting and infrastructure providers: To operate our website, servers, CDN, databases, and related technical infrastructure.
• Customer support providers: Where necessary to communicate with you and provide requested support.
• Security and fraud-prevention services: To protect our website and users against fraudulent, unauthorized, or malicious activity.
• Legal or governmental authorities: Where disclosure is required by applicable law, regulation, court order, or other valid legal process.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Order, account, and billing information may be retained for the duration of your subscription and for an additional period where reasonably necessary for accounting, dispute resolution, fraud prevention, legal compliance, or other legitimate business purposes.

Customer support communications may also be retained for a reasonable period to maintain support history, resolve disputes, troubleshoot recurring issues, and improve service quality.

8. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.

These measures may include TLS/SSL encryption, access controls, secure payment processing, server security measures, monitoring, and other appropriate safeguards.

However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure. While we work to protect your information, we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on where you live and the laws applicable to you, you may have certain rights regarding your personal information.

These rights may include the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of certain personal information.
• Request a copy of certain personal information.
• Object to or request restriction of certain processing.
• Withdraw consent where processing is based on your consent.
• Opt out of certain marketing communications.

These rights may vary depending on your location and applicable law. To submit a privacy-related request, contact us at:

info@streamkingiptv.com

We may need to verify your identity before completing certain requests. We generally aim to respond to valid privacy requests within 30 days, unless a different period is permitted or required by applicable law.

10. Children’s Privacy

Our website and services are not directed toward children under the age of 16. We do not knowingly request or intentionally collect personal information from children under 16.

If you believe that a child has provided personal information to us without appropriate consent, please contact us. If we determine that we have collected such information, we will take reasonable steps to delete it where required by applicable law.

11. Third-Party Services and Links

Our website may use or link to third-party services, websites, payment providers, communication platforms, IPTV applications, or other external services.

These third parties operate independently and may have their own privacy policies, terms, security practices, and data-collection procedures. We encourage you to review the privacy policies of any third-party service you use.

We are not responsible for the privacy practices or content of third-party websites or services that we do not control.

12. International Data Processing

Depending on the services and infrastructure used to operate our website, your information may be processed or stored in countries other than the country in which you live.

Where applicable, we take reasonable steps to ensure that personal information is handled in accordance with applicable privacy and data-protection requirements.

13. Marketing Communications

We may send service-related communications that are necessary to manage your account, subscription, payments, or requested support.

Where required by applicable law, promotional or marketing communications will be sent only where we have an appropriate legal basis or your consent.

You may request to stop receiving promotional communications at any time by contacting us or using the unsubscribe option provided in the relevant communication.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices, technology, or applicable legal requirements.

When changes are made, we will update the “Last updated” date at the beginning of this policy. We encourage you to review this page periodically to remain informed about how we handle personal information.

15. Contact Us