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Frequently Asked Questions
IPTV delivers TV over the internet instead of cable/satellite. You get 35,000+ live channels and 210,000+ movies & series in up to 8K quality for a fraction of cable prices — on any device, with no hardware and no contracts.
Smart TV (Samsung/LG), Amazon FireStick, Android phones & TV boxes, iPhone/iPad/Apple TV, Windows PC, Mac, MAG boxes, Formuler, BuzzTV and Roku. See the Installation Guide.
One subscription = one active stream by default. Multi-device connections (2–4 screens) can be added with the device switcher on the Pricing page.
Yes — a 24-hour free trial with full channel access, no card required. Request it via the contact form or WhatsApp.
- PayPal
- Visa / Master Card
- Crypto (BTC, USDT, ETH)
- Apple Pay / Google Pay
No. The price you see at checkout is final — activation, EPG and standard support are always included. Remote installation is free on 6/12-month plans.
Every plan includes a 7-day money-back guarantee. If you're not satisfied, message support for a full refund — no questions asked.
Yes — 12-month plans save ~64% vs monthly, and reseller panels with wholesale credits are available. Contact us for reseller pricing.
1) Run a speed test — 25+ Mbps recommended for 4K. 2) Use wired Ethernet or 5GHz Wi-Fi. 3) Switch the player buffer/refresh setting to HW decoding. 4) Restart the app. Still stuck? WhatsApp us.
Load-balanced, anti-freeze servers in Europe, USA and Asia with 99.9% uptime — stable HD/4K/8K even during peak sports events.
Refresh/reload the playlist in your player (TiviMate: long-press playlist → Update). The guide rebuilds within a minute. If it persists, we re-push the EPG from our side.
They arrive by email right after payment: Server URL, Username, Password (Xtream Codes) plus your M3U link. Lost it? We re-send it 24/7.
Xtream Codes login gives the full experience (categories, VOD, EPG, catch-up) in players like TiviMate and Smarters. M3U is best for quick tests (e.g. VLC). Both are included.
Under 3 minutes on most devices. Follow the Installation Guide — or let us install it remotely, free on 6/12-month plans.
Still need help?
Our support team answers 24/7 — average reply under 5 minutes.